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Fractional OperationsLeader

What is a Fractional Operations Leader?

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A Fractional Operations Leader  is an experienced operations manager who works part-time as the owner or COO's right hand. They help a company to build and run the systems, people, and accountability that keep day-to-day execution on track—without the company hiring a full-time ops leader.

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What a FOL is typically responsible for:

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  • Designed Partnership - Collaborative Leadership & Execution Partner to the Owner or COO.

  • Team Designer - Help build self-sustaining teams through leadership development.

  • System Designer - Help build operating rhythms through systems and processes.

    • Recruiting, onboarding, training.

    • Training and Standard Operating Procedures.

    • Priority management using the Pareto Priniciple.

  • Communication - Help establish highly efficient leadership communications consisting of: 

    • Leading Measures - Communicating vision & forecasting. 

    • Real time Measures - Establish daily prioritzed focus for teams and individual leader. 

    • Lagging Measures - Lead weekly meetings for reflection and insight on results and KPI's (Key Performance Indicators) with follow-up. 

  • Empowerment - Clarifying Ownership & Accountability

    • Build a simple org + ownership map (who owns what outcomes)

    • Define role expectations and performance standards

    • Create decision rights (what leaders can decide without approval)

    • Strengthen follow-through with clear commitments and consequences

  • Coaching - Developing leaders or managers through 1on1 or small groups on:

    • Delegation, empowerment and ownership.

    • Conflict and accountability conversations. How to have hard conversations.

    • Decision-making and problem-solving teaching the Divergent and Convergent probmem solving model.

    • Communication standards and emotional discipline.

What Hiring a FOL Does for the Owner
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  • You stop being the default problem-solver

  • You get your time back from constant interruptions and firefighting

  • You gain clarity and control without micromanaging

  • You have a real partner driving execution, not just offering advice

  • The business becomes less dependent on your presence

  • You can focus on:

    • strategy

    • growth

    • financial decisions

    • leadership vision

    • life and freedom priorities


What Hiring a FOL Does for the Team
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  • Clear expectations and fewer mixed messages

  • Better communication, fewer dropped balls

  • Stronger leaders who coach instead of react

  • More stability, less chaos and emotional whiplash

  • Better systems that make it easier to win

  • A culture where:

    • problems get solved

    • standards are consistent

    • accountability is normal and healthy

Schedule and Appointment

How Engagement Typically Works

Advisor + Accountability (4–8 hours/week)
Weekly leadership meeting + scorecard + follow-up + light coaching
 
Embedded Fractional Leader (8–16 hours/week)
Full cadence + leader coaching + systems buildout + initiative leadership
 
Build / Turnaround (16–30 hours/week, temporary)
High-touch implementation for a defined season to stabilize execution fast

Schedule and Appointment

If your business depends too much on you, and you’re tired of rescuing operations, a Fractional Operations Leader can help you build a team and system that runs with consistency, clarity, and accountability.

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Let’s talk and diagnose what’s keeping your business owner-dependent—and what to install first.

Schedule and Appointment
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