Papa Murphy's Franchisee Operations Training

Think and Be Productive

 

Program Outline:

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Part 1 – Principles of Preparation: (vision, planning and goals…admin)

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1.Having a Clear Vision of Your Desired Outcome.

2.Plan First, Produce Second.

3.Benchmarking and Finish lines.

Bonus – The 4 Roadblocks to Planning

 

Part 2 – Principles of Production: (efficiency, teamwork, processes,…  BOH)

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1.The Multi-tasking Myth

2.Handcuffing (double-teaming)

3.Time Framing - The 5 Second Rule

Bonus – The 4 types of Unproductive People

 

Part 3 – Principles of Efficiency: (time, efficiency, big rocks)

1. Parkinson’s Law – Intro

2. Using Parkinson’s Law in the Workplace

3. Parkinson’s Law – Big Rocks

Bonus - Service By Design

 

Part 4 – Principles of Execution: (effectively distribution, customer service and communication…FOH)

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1.Empowering Your People

2.Store Awareness

3.Communication and Certainty

4.Synergy